Refund policy

Refund policy

Due to the nature of food products, we do not accept returns for change-of-mind purchases or opened items.

Damages and Issues

Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item. Email lunara.delights@outlook.com with your order number and photos of the item and packaging. Once reviewed, we may offer a replacement, store credit, or refund.

Non-Returnable Items

We do not accept returns for opened food products, perishable goods, custom products, sale items, or gift cards.

Refunds

If approved, the refund will be processed to the original payment method within 10 business days. Bank or card processing may take additional time. If more than 15 business days have passed since approval, contact lunara.delights@outlook.com.

Return Address